I fell in love with photography when I first lived in Germany more than 30 years ago. I was working for the German-American Public Affairs Office in Würzburg as a newspaper reporter and photographer. At the time, my press badge had my social security number on it. No...
I first met Lilly in the Spring of 1986, almost six months after moving to Germany. She spoke excellent English and was extraverted and funny. I spoke horrible German and was grateful for an outgoing and entertaining friend. Most of all, I was thankful for a...
Two weeks. That’s how long I have been in Germany and how long it took before I woke from a dream where I — and everyone around me — spoke German. Interestingly, I had only been here a few days when I dreamed I was speaking French. It’s not the first time I’ve dreamed...
Customer loyalty should be the number one priority for businesses. However, according to a Harvard Business Review article by Robert Simons, there is elasticity in the definition of “customer,” depending on the business. As a consumer, I need to be happy...
Organizational change is a given to drive ongoing business success. But change can be a challenge when met with resistance. No matter if you are dealing with a small company or a global corporation, understanding employee resistance to change is essential when gaining...
If there’s one thing I love to look for when I need inspiration, it’s just the right quote. Have you noticed how easily the eye gravitates to quotes as you peruse your favorite social media venue? And how quickly the words register and resonate? Or...
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