Earning Customer Loyalty: It’s Easier Than You Think

Customer loyalty should be the number one priority for businesses. However, according to a Harvard Business Review article by Robert Simons, there is elasticity in the definition of “customer,” depending on the business. As a consumer, I need to be happy...

If You’ve Ever Questioned Why You’re Here, This Book Is For You

Gray Wolf made one of her rare visits to the circle, and after a talk by Raven she remarked, “The goal of practice seems to be just more practice.” Raven bobbed his head. “Well?” Gray Wolf hesitated, and then asked, “So there’s no end to it?” Raven hopped down from...

Need a Productivity Boost? These Five Tips Work Wonders

While flipping through an old notebook, I came across a list of accomplishments over a two-week period. It was impressive, to say the least — almost as if I was at my prolific best. An interesting point to note: I was on vacation. I know, I know… people go...

Innovation Killers Stall Growth and Productivity

Whether you are the CEO of a large company or an entrepreneur running your business single-handedly, innovation should be front and center in your strategy. Vigilant edginess not only enhances business growth and productivity, but it also results in personal...

Career Success Drives Top 5 Blog Posts for 2017

After seven years of blogging, I’m still excited to recap the top 5 blogs of the year. Sometimes I peek at the stats throughout the year to see which posts are rising to the top. But the big reveal always comes in January when I have the opportunity to review a year’s...

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