While flipping through an old notebook, I came across a list of accomplishments over a two-week period. It was impressive, to say the least — almost as if I was at my prolific best. An interesting point to note: I was on vacation. I know, I know… people go...
Whether you are the CEO of a large company or an entrepreneur running your business single-handedly, innovation should be front and center in your strategy. Vigilant edginess not only enhances business growth and productivity, but it also results in personal...
After seven years of blogging, I’m still excited to recap the top 5 blogs of the year. Sometimes I peek at the stats throughout the year to see which posts are rising to the top. But the big reveal always comes in January when I have the opportunity to review a year’s...
Organizational change is a given to drive ongoing business success. But change can be a challenge when met with resistance. No matter if you are dealing with a small company or a global corporation, understanding employee resistance to change is essential when gaining...
Customer loyalty should be the number one priority for businesses. However, according to a Harvard Business Review article by Robert Simons, there is elasticity in the definition of “customer,” depending on the business. As a consumer, I need to be happy...
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